Restaurants struggle to retain the best staff and keep your diners happy by not having a modern POS system. These are the two things which every restaurateur needs to survive.
There are many number of system providers available in the market with feature lists and demos to find the one that best suits your restaurant needs.
There are 7 thins need to consider while choosing a POS system for your restaurant.
1. Mobile compatibility
Remember those days when POS systems were big and clunky machines that took far too much space on your table.
Some may be still larger but their counterparts are fast becoming a far more elegant way to process sales and accept payments. Choose a mobile compatible with both smartphones and tablets.
2. Data (big data)
Big data can profile their customers in the digital age, and the right POS system will enable you to do with your diners. When purchasing a POS system check whether they offer detailed data capture and the means to extract said data for marketing purposes.
3. Overarching benefits
Investing funds, time and energy into a POS system if it doesn’t offer a measurable return on investment (ROI). Ask your POS system provider about ROI related questions such as what overarching benefits will their system deliver? Cost savings and diner insight? Will it help you to run a more profitable business?
4. Compatibility with existing processes
Any POS system you are choosing will have to slot into your existing processes. A huge overhaul of the current process is required to perform stock takes. You’ll need to weigh up if the upheaval and negative impact on staff satisfaction is worth it.
5. PCI compliance
Check the POS system whether it has PCI complaint in order to keep you out of trouble while processing and storing customer credit card details.
6. Hospitality POS?
When purchasing epos software for hospitality system make sure to have the hospitality features fall in line with industry standards and the requirements of a modern restaurant operation.
7. Type of installation
You will find two types of installation one requires onsite installation, several days of training and ‘go-live’ assistance, while others are of the self-install variety.
The option you choose depends largely on your desire to implement a system without significant input from the vendor and the staff who will learn to use the software. A demo can help how easily it could be picked up by the team.
We have missed two things one is ease-of-use and the other is price.
The term ease-of-use in tech is old fashioned, as if you have got to look pretty hard to find a new POS system that is hard to use. Now-a-days POS systems rely on touchscreen technology with which we are most familiar and most take their user interface cues from platforms we interact with every day.
So, what about price? EPOS software for hospitality pricing is now available in two distinct options.
Upfront purchase, and on-going maintenance
No upfront purchase, and on-going rental